How We OperateHeaded by the Deputy Resident Representative for Operations, the Operations section of the Pretoria office consists of five units:
- The Finance Unit is responsible for planning, management, effective delivery of financial services, oversight, financial recording/reporting, and implementation of effective internal control on financial matters.
- The Human Resources Unit handles tasks related to management of contracts, performance and talent management, benefits and entitlements and succession planning.
- The Procurement Unit is responsible for procuring goods and services, managing bids and tenders, and maintaining an up-to-date database of suppliers.
- The Operations Support Services Unit in Pretoria ensures the overall smooth running of the UNDP, including the management and maintenance of infrastructure, cars, electrical equipment and other assets.
- The Field Security Unit is responsible for monitoring the security situation in the country and providing advice to staff and management on all aspects of safety and security for staff and property of UNDP. The Unit also undertakes security risk management exercises prior to launching any programme or project in the field.
UNDP Administration is a unit in Operations and it performs the following functions:
Procurement of goods and services:
This functions entails sourcing suppliers using UNDP’s procedures, i.e. EOI (Expression of Interest), ITB (Interest to Bid), RFP (Request for Proposal), RFQ (Request for Quotation). This is followed by creating supplier profile in the system and loading them as approved vendors. The vendor database is also managed continuously by Admin.
Registry and Information Management
- Handles all received mail and packages mail for dispatch/sending through a pouch system, as this function services not only UNDP but all UN Agencies.
- Updates electronic documentation site.
- Manages physical filing in accordance with the Global Filing list. For the SAFCO, physical filing has been decentralized, hence each unit, office files their own files.
- Identifies files ready for archiving and move them appropriately.
Protocol
The Protocol unit deals with accreditation of internationally recruited staff members by the National Department of Foreign Affairs, in accordance with the bestowed to them by the department. This includes:
- Application for the diplomatic identity card
- Application for the temporary residence permit (including accompanying family members and domestic helpers).
- Permission to purchase/import/export motor vehicles.
- Permission to register diplomatic vehicles.
- Application for Tax refunds and rebates. The function also processes the deregistration of all accredited officials and their property when they leave the country, assigned to another country.
Transport
Official vehicles’ services with dedicated drivers.
How we do business
Please find on the link below our internal rules and regulations. You could find all the necessary information regarding our Procurement Procedures on the procirement page.
